To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. I will not accept any return or exchange except the received product is damaged. Please contact us if you reside in countries in which we do not specify shipping service and cost. We strive for fast and smooth delivery in Our Company, but please understand in advance that we are not responsible for any delay caused by customs clearance. These charges are the buyer's responsibility. Import duties, taxes, VAT, and charges are not included in the item price or shipping cost. Please be aware that delivery could be delay depending on customs inspection, in case of natural disasters, and other reasons such as postal strikes. Please be aware that in all cases the customer is responsible for paying any customs fees applied to their order and for providing any and all documents required by customs in the country of receipt.
Please use them as a reference to check your shipping fee. These are the approximate shipping fee below from Japan to the different countries. Shipping fee will be variable rate and will be different depending on the area you live and the package weight. ※Does not include shipping preparation period Overseas shipping is FEDEXorDHL available.Īll items will be shipped by express delivery
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